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Built on Values: Creating an Enviable Culture That Outperforms the Competition
Contributor(s): Rhoades, Ann (Author), Covey, Stephen R. (Foreword by), Shepherson, Nancy (With)

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ISBN: 0470901926     ISBN-13: 9780470901922
Publisher: Jossey-Bass
Retail: $27.95OUR PRICE: $20.40  
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Binding Type: Hardcover - See All Available Formats & Editions
Published: January 2011
Qty:
Additional Information
BISAC Categories:
- Business & Economics | Leadership
- Business & Economics | Structural Adjustment
Dewey: 658.406
LCCN: 2010043039
Physical Information: 1" H x 6.25" W x 9.25" L (0.96 lbs) 256 pages
Features: Bibliography, Dust Cover, Illustrated, Index, Maps, Price on Product, Price on Product - Canadian, Table of Contents
 
Descriptions, Reviews, Etc.
Publisher Description:
Most leaders know that a winning, engaged culture is the key to attracting top talent--and customers. Yet, it remains elusive how exactly to create this ideal workplace --one where everyone from the front lines to the board room knows the company's values and feels comfortable and empowered to act on them.

Based on Ann Rhoades' years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades' work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang's China Bistros.

Built on Values provides a clear blueprint for how to accomplish culture change, showing:

  • How to exceed the expectations of employees and customers
  • How to develop a Values Blueprint tailored to your organization's goals and put it into action
  • Why it's essential to hire, fire, and reward people based on values alone, and
  • How to establish a discipline for sustaining a values-centric culture

Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.

 
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