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Conflicts in Reference Services
Contributor(s): Katz, Bill (Editor), Fraley, Ruth A. (Editor)

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 ISBN: 0367374250     ISBN-13: 9780367374259
Publisher: Routledge
OUR PRICE: $99.70  

Binding Type: Hardcover - See All Available Formats & Editions
Published: December 2019
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Temporarily out of stock - Will ship within 2 to 5 weeks

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Additional Information
BISAC Categories:
- Language Arts & Disciplines | Library & Information Science - Administration & Management
Series: Routledge Library Editions: Library and Information Science
Physical Information: 248 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
 
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