I received my shipment of books. Thanks so much for all the extra goodies. My five year old really enjoyed the Stuart Little book. The pencils will make great prizes for my reading book club. It is nice to order from a company where I am treated so nicely.
Shanna M
Reading Coach Grades 4-6
Shanna M
S.C. |
Thanks for the QUICK responses from you and your webmaster. I appreciate your answer. I forwarded your site to our librarian and will forward to our resource teachers. I will be purchasing some items when I start shopping with my discretionary funds.
Thanks again.
Clinton S.
Clinton S
Tenn |
Thank You so much for your reply. I loved all the books. Can't believe how fast I received them. Patricia E
Patricia E.
Arkansas |
Hi-
Thank you for letting me know what happened and taking care of the situation. I really appreciate it and look forward to shopping with you again!
Vivian M
Vivian M
Florida |
Thank you for the awesome packing job! Our books arrived and we were able to easily check them in and ship them out to schools. We really appreciate your efforts to clearly label everything and, to the extent possible, to pack class sets together.
Thanks again for your help!
Kind regards,
Jennifer
Jennifer K
Florida |
Dear Frank,
Just a note to let you know how much I appreciate your
help. My book order arrived and I am so pleased with my
books. Thanks for making the free shipping available and
thanks for taking time to answer my questions. Rest
assured that Reading Warehouse will be my pick for
ordering books online. Thanks again for all your help.
Sincerely,
Doneen
Doneen
Utah |
The Reading Warehouse is a great boon to money strapped teachers trying to build a classroom library. Thank you so much for your courtesy and attention.
Thanks for the extra mouse pads and books!! They are great!! I just made a personal order of some of the books that were included in the New Voices! Thanks for throwing that in!
Joe R.
Joe R
S.C. |
Wow...thanks for the prompt and generous response. I will keep The Reading Warehouse in mind as I will be teaching more nursing courses in the future. I also appreciate your efforts regarding the misleading information in advertising the Mosby DVD.
Have a fun 4th of July!
Sincerely,
Katie S.
Katie S
Chicago |
Thank you Frank. I appreciate your responding back.
Thank you also for the extra books. It was not necessary although I must say I look forward to receiving all my books.
Any teacher loves getting books for their class.
I will have another order to send soon.
Thanks for the follow up.
That is good customer service, well appreciated.
Cindy
Cindy
Arizona |
Good afternoon,
Thank you so much for getting back to me. It is nice to hear from a real person when contacting a company about a concern.
I am afraid that I will need the book sooner than it will come in. I will need to go to the University store and purchase it tomorrow before class.
Thank you for explaining the situation to me.
Again, I love this company, and now I love the customer service aspect of it also.
Thanks
Heather G
Heather G
Florida |
Hi,
Wow....it is cool to know that a suggestion made to your company is taken
seriously! My friend who recommended your company called me to say that
she ordered on Monday last week and received a COMPLETE shipment on
Thursday....and all the books were in perfect condition. Thanks for
providing such great service.
Tara
Tara
Charlotte High School Florida. |
Hello, there!
I just ordered 105 copies of Maniac Magee by Jerry Spinelli. Now I'm wondering if you have all those copies in stock? I'm hoping to receive the order by Wednesday, March 26th. Please let me know if this is possible!
Your website was great, by the way.
Patti M
Patti M, Education Director
Fort Lauderdale Children's Theatre
Hey Patti
Let me get this straight we are suppose to actually carry the books we advertise and you want them quickly, that is your question?
Just kidding we actually love these type calls and emails as we normally make everyone happy and in this case I hope we will have done the same. We actually have thousands in stock and your order should be to you by Monday. Maybe even this Friday if you have been real nice to your UPS driver :-)
We love taking care of our customers and it made my day to see that you liked our site. If I can ever help or you just need someone to give you a hard time please call or email anytime.
Thanks,
Frank Bowdoin
Director Of Sales
Hey, Frank -
Wow! Now, that's customer service! With replies like that, you can be sure I will always shop reading warehouse first. Especially when I need someone to give me a hard time!
Best-
Patti
Note: Patti got all 105 books in two shipping days.
Patti M
Fort Lauderdale, Florida |
Hey Frank,
Thank you again for your assistance and congeniality!
I have forwarded your web address to everyone in my address book! (Probably fifty-some folks)
Good old-fashioned service is a precious commodity, and I had to share that with my family and friends.
One of them already wrote back saying I saved her a stressful trip to Barnes and Noble... she has 3 little kids.
Another lives in the way mountains, so she was elated.
Sincerely,
Your newest devoted customer,
Jean M
Jean M
Pennsylvania |
Hello There,
Thank you for you help and attention. Friday will work for me so everything is fine and on schedule. Again thanks for the help.
Brandon
Brandon W
Indiana |
Dr Mr. Bowdoin & Baker,
On behalf of the teachers of Berkeley County, I would like to thank you for your participation in the 2008 Instructional Fair. Your presence helped to make the Instructional Fair a complete success. We have heard many positive comments about your company, your display and your professionalism.
Again thank you for sharing your company and products with us. We hope to see again at the next Instructional Fair in 2010.
Sincerely,
Lynn Miles
Lynn Miles
Berkeley Cty School District S.C. |
Frank,
You're a gentleman! Thank you so much for walking me through this first order. I wasn't lying when I said I'll shop with you forever!
Carol
Carol C
Goose Creek High School S.C. |
Hello There,
Thanks for letting me know about the shipping and helping out on this. Frankly, we tried to get the copies of the book from the other web-based book distributors...in addition to not having the books in stock somewhere, which you guys did have, it is also nice to be able to deal with people who can help you out. Just getting a phone number for amazon.com is an ordeal. I really appreciate the service you guys are providing.
Gerard
Gerard G
California |
Frank,
Thank you so much for your amazing customer service! I will certainly tell everyone I know where to find the best prices on books!
Thanks again!!
Melissa H
Angola High School
Melissa H
Angola High School |
Dear Frank,
Thanks so much for all your effort. You have definitely gone above and beyond for us. I will contact the publisher and see what rate they will charge us and if it is too expensive, we will come up with a plan B. I appreciate the heads up as quickly as you could so that we could be prepared. I will definitely recommend your company to others, though. You are great!
Janet A
NewLife Community Church Ohio |
I can’t believe that I received my order today! What fabulous service and great product. Please email an invoice so that I can get this paid in a timely fashion. Thanks so much! We look forward to placing our next order soon.
Yvonne S
West Maple Elementary, Michigan |
Hello Frank,
Thanks for the speed of delivery. I adore doing business with you and The Reading Warehouse.
Tracy C
Cathedral Academy-Grade 4, SC |
If only every company’s customer service was as prompt and courteous as you, it would be a wonderful thing. You don’t know how much I appreciate your taking time to notify me about the order and then give an update. It restores my faith in retail. I feel your frustration with the publisher and know you’ve done everything you could to expedite the order. Whenever you get it and send it will be fine. Thanks again for you attention to the matter.
We have much to be thankful for and appreciate this special day to thank God for His blessings.
Margaret C |
Thank you very much!
I really appreciate this kind of customer support. It's SO rare these days. I will definitely use your company again!
Cal P |
Hello Educators,
I recently began working with a company, “The Reading Warehouse”, that I wanted to share with all of you. As you know, I order a LOT of books over the course of a year with all of my workshops and they are by far the easiest, most reliable and most economical choice I have ever used for any of my workshops. They offer excellent discounts, and great personal customer service which is important for ordering large-scale book order numbers for workshops and setting up our governmental/ non-profit accounts. Their prices are very competitive and although you have to pay shipping, their prices were still lower on all of my titles than I could have received anywhere. They bent over backwards to find the weird nature titles from the smaller publishers that we all use like “Dawn Publishing” and they had all my books to me within a couple of days. They let you email them your order and they check for extra publisher or shipping discounts they can find for you. Set up specifically for educators, they tailor their business to accept purchase orders, etc. and offer a great online store but I must admit I have called their 1-866 phone number more often than email and worked with them directly over the phone- ask for Frank, he is now a nature center supply wizard. You must check them out at www.thereadingwarehouse.com. Their website even offers lesson plans for some of my great nature book favorites even like this new favorite from The Reading Warehouse:
Little Skink’s Tail by Janet Halfmann
Ages Prek-3rd
EE Stage: Appreciation; Early Exploration
One of the most scientifically accurate children’s fiction I have found and the only account of skink natural history I have ever found combined with a charming story of how Little skink loses his tail (as we all know truly happens) when attacked by a crow. He then wonders through the forest and studies the tails of other forest creatures while examining what special adaptations and features each tail offers to defend or assist that creature (Owl silent feathers; skunk smell; etc.). Soon he realizes his own tail has regenerated (as truly happens- I LOVE this book) and he is happy to be himself again. A must have title for all of our Herp programs! This book just came out on August 10th – go order your copy from The Reading Warehouse - you will love them.
Sarah Livesay
President, Environmental Education Association of Illinois |
The Reading Warehouse (www.thereadingwarehouse.com) is your answer. The question is: Where is a great site to find books quickly and inexpensively?
--Looking for graduation presents for any age person?
--Looking for the titles on that pesky summer reading list?
--Looking for ideas?
--Looking for books by grade or Lexile level?
This is the place.
Not all book Web sites are created equal. The Reading Warehouse has several features that set it apart. With 6 million titles, 10 million by the end of summer, you are highly likely to find what you want. If a publisher happens to be out of a book, Reading Warehouse will tell you that rather than automatically put your request on back-order. Also, if you don't like to type your credit card number online, you can place your order and then phone in your method of payment.
Prices are 30 percent (or more) off every day. Time-honored (or excoriated, depending on your point of view) titles such as "To Kill a Mockingbird" ($4.82) and "Animal Farm" ($5.49) are right there at the mouse click.
For parents who wish they'd never heard of Accelerated Reading levels and Lexile levels, this site eliminates those headaches by automatically translating the levels into titles. This site speaks the language of schools. You can even search for books by Accelerated Reading levels, Accelerated Reading quiz numbers and Lexile levels. You also can search by the usual keyword, author, title and subject.
For those of you who are anticipating August, school supplies also are available.
"Reading Rewards" is the Reading Warehouse program that gives 1 percent of purchases back to participating schools and nonprofit organizations. Spread the word. This could be a no-sweat fundraiser for your school.
Expect to be impressed. And expect grandparents to be jealous that the Reading Warehouse wasn't around when they were chasing down summer reading.
Fran Hawk
Charleston Post & Courier Newspaper |
